Manage Access, Guidelines, and Permissions to Keep Communities Organized
Get StartedManage Access, Guidelines, and Permissions to Keep Communities Organized
As your community expands, so does the complexity. More content, more members, more partners. Without strong access controls and clear brand guidelines, the experience can quickly become inconsistent or difficult to manage.
Genuin’s Control lets brand admins, community admins, and creators manage content access, enforce brand guidelines, and maintain a clean organizational structure across all Communities and Groups.
How to manage brand guidelines
Understand brand guidelines
Brand guidelines establish the ground rules that define the expectations for behavior within your brand’s communities. They protect consumers and help maintain a safe, trusted community environment. All users — and anyone invited to join — must acknowledge and agree to these guidelines before becoming part of a brand community.
Add brand guidelines
- Log in to the Brand Control Center, go to Settings, and click the Brand Guidelines tab
- Click + Add Guideline
- Determine how to add guidelines
- Option 1: Select from default suggestions
- Option 2: Click + New Guideline
- Enter title and description
- Click Save
Edit brand guidelines
- You can reorder, remove, and edit the title and description of added guidelines.
How to manage community guidelines
Understand community guidelines
Community guidelines establish the set of rules that govern all Groups belonging to a particular community. They also support content moderation, alongside platform and brand guidelines, by establishing clear standards for posts and comments. These guidelines help ensure the community remains a space for authentic interactions, high-quality content, and ongoing conversation.
Add community guidelines
- Log in to the Brand Control Center, go to Manage, click Communities tab
- Choose a community, click the three dots, and select Edit Community
- In the community detail page, click General tab
- Under community guidelines, click + Create Guidelines
- Determine how to add guidelines
- Option 1: Select from default suggestions
- Option 2: Click + New Guideline
- Enter title and description
- Click Save
Edit community guidelines
- You can reorder, remove, and edit the title and description of added guidelines.
Understand access controls
User roles
| NAME | DESCRIPTION |
|---|---|
| Group Member |
|
| Community Member |
|
| Community Admin |
|
| Creator |
|
Community type
| CHOOSE WHETHER | DESCRIPTION |
|---|---|
| Public | A community and its posts can be viewed by anyone, even those without an account for the brand |
| Private | Only individuals approved by the brand can see the community and participate in it |
Understand permissions
Who can create Groups
| CHOOSE WHETHER | DESCRIPTION |
|---|---|
| All community members | All members can create new Groups |
| Admins | Only Admins can create new Groups |
Who can see the Group
| CHOOSE WHETHER | DESCRIPTION |
|---|---|
| Everyone | The Group is visible to everyone, including people who don’t have an account on the brand |
| Group members only | Only Group Members and Community Admins can see the Group |
Who can post in the Group
| CHOOSE WHETHER | DESCRIPTION |
|---|---|
| All community members | All members can collaborate and post in the Group |
| Group Members only | Only Group Members and Community Admins can post in the Group |
How to manage access and permissions
Access controls within Community
- Log in to the Brand Control Center, go to Manage, click Communities tab
- Choose a community, click the three dots, and select Edit Community
- In the Community detail page, click General tab
- You can manage:
- Community type
- Who can create Groups
- Community guidelines
- Add or remove admins
- Click Members tab
- Add or remove members
Access controls within Group
- Log in to the Brand Control Center, go to Manage, click Groups tab
- Choose a community, click the three dots, and select Edit Group
- In the Group detail page, click Details tab
- You can manage:
- Edit Group name and description
- Who can see this Group
- Who can post in this Group
- Click Members tab
- Add or remove members
- View or remove subscribers
