How Do You Add Admins to Maintain Quality and Governance in Your Community?
Overview
Use this guide when you need trusted team members to oversee discussions and maintain standards inside your Community.
Admins play a governance role inside your Community Media Network. While Creators focus on content and engagement, Admins ensure conversations stay respectful, aligned with guidelines, and professionally managed, all within the Brand Control Center.
If your Community is growing, adding Admins is essential for scale and trust.
What You’ll Do
- Understand the Admin role
- Differentiate Admins from Creators
- Assign Admins to a specific Community
- Strengthen moderation and oversight
What Is an Admin?
Who this role is for
Employees or trusted internal stakeholders responsible for governance.
What problem this solves
As engagement increases, conversations need structure and oversight.
Admins help:
- Monitor discussions
- Enforce community guidelines
- Address inappropriate content
- Resolve conflicts
- Maintain a respectful environment
Their responsibility is not content creation, it’s quality control and tone management.
Admin vs Creator: What’s the Difference?
| Creators | Admins |
|---|---|
| Create and manage Groups | Oversee interactions within Communities |
| Organize content | Enforce rules and guidelines |
| Drive engagement | Maintain tone and order |
| Focus on participation | Focus on governance |
Creators activate the Community. Admins protect it.
Both roles are important, but they serve different purposes.
How to Add Admins to a Community
Who can perform this action
Owners and Admin-level users with permission to edit Communities.
Step 1 - Log in to Brand Control Center
Access your dashboard using your credentials.
Step 2 - Navigate to Communities
Go to: Manage > Communities
Step 3 - Edit the Desired Community
Select the Community where you want to assign an Admin.
Step 4 - Open the General Section
Inside the Community settings, navigate to the General tab.
Scroll to the Admins section.
Step 5 - Click “+ Add Admins”
- Search for the user
- Select their name
- Confirm assignment
Once added, the Admin can begin managing discussions within that Community.
Why Adding Admins Early Matters
As your Community grows:
More members > More conversations > Higher moderation needs
Adding Admins ensures:
- Faster issue resolution
- Consistent enforcement of guidelines
- A safe and welcoming environment
- Reduced operational burden on Owners
Governance should scale with engagement, not react to problems.
What to Do Next
After adding Admins, consider:
- Defining clear Community guidelines
- Assigning Creators for content activation
- Reviewing moderation workflows
- Monitoring engagement trends
Strong Communities are not just active, they are well-managed. Adding the right Admins ensures your network grows with trust and structure.
