How do I add community admins in your owned communities?

Adding community admins allows you to scale moderation, content management, and engagement across your communities and groups without relying on a single owner. This is especially important when:

  • You are managing multiple communities and groups at scale
  • You want faster content approvals and moderation decisions
  • You need role-based access control within your Brand Control Center
  • You want trusted team members or partners to manage specific communities

By assigning admin roles, you maintain control while enabling distributed operations across your community ecosystem.

Guide - Step-by-step process to add community admins

Step 1: Navigate & Access the community settings

  • Log in to your Brand Control Center
  • Click on Settings
  • Navigate to the Manage Brand Users section
1

Step 2: Add a new admin

  • Click on Invite Users
  • Enter the required details:
    • Email ID or registered user identifier
  • Select the role as Community Admin
2

Step 3: Assign permissions

Depending on your configuration, admins may be allowed to:

  • Approve or reject content in Curate
  • Manage posts within the community
  • Moderate user interactions
  • Access engagement insights (if enabled)

Ensure the permissions align with your governance model before confirming.

3

Step 4: Send invite / confirm assignment

  • Click Invite
  • The user will receive access based on your system setup:
    • Instant access (if already onboarded)
    • Invitation flow (if new user)
4

How it works (System behavior)

  • Only community owners or users with higher privileges can assign admin roles
  • Admin access is community-specific, not global across all communities
  • Changes are applied in real-time and reflected across moderation workflows

Best practices

  • Assign admins per community based on content category or region
  • Limit admin access to avoid overlapping moderation conflicts
  • Regularly review admin roles to maintain governance and control
  • Combine admin roles with AI-assisted moderation for efficiency and safety

Specs & Limitations

  • Admin roles are restricted to owned communities only
  • Permissions may vary based on platform configuration
  • Removal or role changes take effect immediately
  • Some advanced actions (e.g., deletion of community) may remain restricted to owners

Related articles

Genuin Footer